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Last Chance to File Your Provider Relief Report


The OSMA received the following communication from the U.S. Department of Health & Human Services. If you received provider relief payments from HHS during the pandemic and have yet to submit the required reports, please review and take action now.

Dear Provider:

Some providers have informed the Health Resources and Services Administration (HRSA) that extenuating circumstances prevented them from submitting a completed Provider Relief Fund (PRF) report in Reporting Period 1. HRSA recently announced an opportunity for providers to submit a Request to Report Late Due to Extenuating Circumstances for PRF Reporting Period 1 if one or more of the extenuating circumstances described below apply. According to our records, your organization did not submit a completed report by the Reporting Period 1 Deadline.

Starting today, Monday, April 11 to Friday, April 22, 2022 at 11:59 pm ET, providers who did not submit their Reporting Period 1 report by the deadline may request to submit a late Reporting Period 1 report, via a DocuSign form, if certain extenuating circumstances exist.

During this process, a provider will choose which extenuating circumstance(s) prevented them from meeting the reporting deadline. The allowable reasons that constitute extenuating circumstances are as follows:


  • Severe illness or death – a severe medical condition or death of a provider or key staff member responsible for reporting hindered the organization’s ability to complete the report during the Reporting Period.
  • Impacted by natural disaster – a natural disaster occurred during or in close proximity of the end of the Reporting Period damaging the organization’s records or information technology. 
  • Lack of receipt of reporting communications – an incorrect email or mailing address on file with HRSA prevented the organization from receiving instructions prior to the Reporting Period deadline.
  • Failure to click “submit” – the organization registered and prepared a report in the PRF Reporting Portal, but failed to take the final step to click “submit” prior to deadline.
  • Internal miscommunication or error – Internal miscommunication or error regarding the individual who was authorized and expected to submit the report on behalf of the organization and/or the registered point of contact in the PRF Reporting Portal.
  • Incomplete Targeted Distribution payments – the organization’s parent entity completed all General Distribution payments, but a Targeted Distribution(s) was not reported on by the subsidiary.

Next Steps

Providers who wish to submit a Request to Report Late Due to Extenuating Circumstances for Reporting Period 1 should follow the following process:

  • Complete registration in the PRF Reporting Portal prior to submitting a request. Providers who have already registered in the Portal do not need to register again. Registration instructions are on the PRF Reporting webpage.
  • Submit a Request to Report Late Due to Extenuating Circumstances Form by April 22, 2022 at 11:59 pm ET. You must indicate and attest to a clear and concise explanation related to the applicable extenuating circumstance; however, supporting documentation will not be required.
  • If HRSA approves the request, your organization will receive a notification to proceed with completing the Reporting Period 1 report. If approved, you will have 10 days from the date you received the notification to submit a completed report in the PRF Reporting Portal.

What if I also did not submit a report in Reporting Period 2?

Please note that providers will also have an opportunity to submit a Request to Report Late Due to Extenuating Circumstances for Reporting Period 2 if the extenuating circumstances are applicable. Providers will receive a notification regarding the process to submit a request for RP2 in the coming weeks.

Where can I find more information?

For additional information, review the Request to Report Late Due to Extenuating Circumstances Webpage, or call the Provider Support Line at (866) 569-3522; for TTY dial 711. Hours of operation are 8 a.m. to 10 p.m. Central Time, Monday through Friday.


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